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Telephone Directory
Medical/Mental Health Care
Case Western Reserve University Health Service
2145 Adelbert Road . . . . . . . . . . . .(216)368-2450
Appointments:
General Clinic . . . . . . . . . . . . . . . . .(216)368-4539
Women’s Clinic . . . . . . . . . . . . . . . .(216)368-2453
Mental Health . . . . . . . . . . . . . . . . .(216)368-2510
Case Western Reserve University Counseling Services
University Health Service Building . .(216)368-2510
Sears Building, Room 201 . . . . . . .(216)368-5872
Student Medical Plan Information
Claims Administrator
(Call for Benefit and Claims Questions)
Bollinger, Inc.
P.O. Box 727
Short Hills, NJ 07078-0727
Claims Questions . . . . . . . . . . . . . . . . . .
(866)267-0092
Other Questions . . . . . . . . . . . . . . . . . . .(800)526-1379
Broker/Servicing Agent
Collegiate Risk Management
(800)922-3420
110 Athens Street, Suite 200
Tarpon Springs, FL 34689
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HOW MUCH DOES THE
STUDENT MEDICAL PLAN COST?
The fee for the 2007-2008 OCPM Student Medical Plan is
$433 per semester. The fee for the Student Medical Plan
is automatically billed each Fall and Spring semester to all
students. The fee will appear on the student's tuition bill
each semester. Payment is due in accordance with
OCPM's tuition schedule.
Students who waive the Plan will receive a credit of $433
on their account.
WHO IS ELIGIBLE TO OBTAIN THIS COVERAGE?
Students attending the Ohio College of Podiatric
Medicine; and Spouses, domestic partners, and dependent
children of OCPM students who are enrolled in the
plan.
All students who:
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are enrolled during the Fall and/or
Spring and/or Summer Semester at OCPM; and
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who
carry 1 or more credit hours and have paid all registration
and tuition fees become Insureds unless coverage is
waived as specified.
Students must actively attend classes for at least the first
31 days after the date for which coverage is purchased.
Home study, correspondence, and television (TV) courses
do not fulfill the Eligibility requirements that the student
actively attend classes. We maintain the right to
investigate student status and attendance records to verify
that the policy eligibility requirements have been met.
If and whenever we discover that the policy eligibility
requirements have not been met, our only obligation is
refund of premium.
Eligible students who do enroll may also enroll their
dependents. Eligible dependents are the spouse (or
domestic partner) and unmarried children under 19
years of age who are not self-supporting. Dependent eligibility
expires concurrently with that of the Insured student.
Coverage will coincide with the period for which
the Insured student is covered or the date the premium
and application are received by the Plan Administrator,
which ever is later.
WHAT IS THE PERIOD OF COVERAGE?
Fall Semester: . . . . . . . .August 1, 2007 (12:01 a.m.) to
January 2, 2008 (12:01 a.m.)
Spring Semester: . . . . .January 2, 2008 (12:01 a.m.) to
August 1, 2008 (12:01 a.m.)
WHAT BASIC MEDICAL COVERAGES
ARE PROVIDED?
Outpatient Services:
When referred by the Case Western Reserve University
Health Service, the Plan pays up to $250 per Plan Year for
the following types of services:
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Diagnostic x-rays and lab tests; and
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Physical therapy.
Inpatient Hospital:
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Hospital Room and Board: The Plan pays the
full semi-private room rate for the first five days
per Plan Year, plus up to $1,000 per day for the
first two days of I.C.U. per Plan Year.
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Hospital Miscellaneous: While confined in a
hospital, services such as operating room, anesthetics,
drugs, medicines, tests, x-rays, etc., are
payable up to a maximum benefit of $600 per Plan
Year. (Includes hospital charge for same day surgery.)
When the limits of the Basic Medical Coverage have been
met, additional charges may be payable under the Major
Medical/Extended Major Medical Coverages.
MAJOR MEDICAL COVERAGE (Maximum Benefit
$50,000 - Basic and Major Medical Coverages
Combined)
After benefits payable under Basic Medical Coverage have
been exhausted:
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the student is responsible for paying* 20% of the
excess of eligible expenses incurred, up to a
maximum copayment amount of $3,000, and
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the Plan will pay 80% of the excess
of eligible
expenses incurred, up to a maximum copayment
amount of $12,000.
* The participant is responsible for paying 30% if
non-network provider.
Eligible expenses which exceed $15,000 will be paid at
100% by the Plan, up to a maximum total benefit under
both the Basic and Major Medical Coverages combined of
$50,000.
Exceptions:
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Inpatient mental/nervous and alcohol/substance
abuse expenses are limited to a maximum benefit
of $20,000 per Plan Year.
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Dental benefits are limited to the services specifically
outlined under the Dental Coverage section.
EXTENDED MAJOR MEDICAL COVERAGE
(Maximum Benefit of $200,000)
After benefits payable under Major Medical Coverage
have been exhausted, the Plan will pay 100% of the
excess of eligible expenses incurred, up to a maximum
benefit of $200,000 per Plan Year.
NOTE: No benefits are payable under Extended Major
Medical Coverage for inpatient or outpatient mental/nervous
or alcohol/substance abuse expenses.
IMPORTANT DEFINITIONS
INJURY means bodily injury caused by an accident. All
injuries sustained by one person in any one accident,
including all related conditions and recurrent symptoms
of these Injuries, are considered a single covered Injury.
The Injury must be the direct cause of loss and must be
independent of all other causes. The injury must not be
caused by or contributed to by Sickness.
SICKNESS means an illness, or disease, or trauma related
disorder due to Injury which causes a loss while this
Policy is in force and which results in Covered Medical
Expenses. All related conditions and recurrent symptoms
of the same or a similar condition will be considered the
same Sickness. It also includes Pregnancy and
Complications of Pregnancy.
POLICY YEAR means the period of time starting with the
Effective Date of this Policy through the Termination Date
of this Policy as shown on the Schedule of Benefits. The
Policy Year is agreed to by the Policyholder and the
Company.
SICKNESS means an illness, or disease, or trauma related
disorder due to Injury which causes a loss while this
Policy is in force and which results in Covered Medical
Expenses. All related conditions and recurrent symptoms
of the same or a similar condition will be considered the
same Sickness. It also includes Pregnancy and
Complications of Pregnancy.
POLICY YEAR means the period of time starting with the
Effective Date of this Policy through the Termination Date
of this Policy as shown on the Schedule of Benefits. The
Policy Year is agreed to by the Policyholder and the
Company.
WHAT DOES THE OCPM
STUDENT MEDICAL PLAN OFFER?
The OCPM Student Medical Plan, subject to the outlined
benefits, limits and exclusions, protects the student during
the term for which the fee has been paid. The
Company reserves the right to coordinate benefits
with any other medical coverage.
Participants of the OCPM Student Medical Plan are
encouraged to access providers in the First Health
Network for services received both in Ohio and out-of-state. The First Health PPO Network is comprised of hospitals,
physicians and ancillary providers. Participants
may realize substantial savings based on the negotiated
discount agreement with First Health
Network. You can obtain a list of
PPO providers or other information at
www.firsthealth.com/ccnUsa/ed/index.html
or by calling First Health
Network at (630) 737-7900.
Failure to utilize a First Health network provider will
result in a benefit reduction to 70% of covered
charges.
In the case of a medical emergency, as determined by the
plan administrator, a participant who obtains health care
from an out-of-network provider will be subject to the in-network
limits and restrictions to such care.
When hospital or medical care is required because of a Sickness or Injury eligible for benefits under this Plan,
the Reasonable and Customary expense actually incurred
will be paid, up to the specified limits for each Sickness
or Injury.
ARE ANY BENEFITS AVAILABLE FOR ROUTINE
PREVENTIVE CARE?
The Plan will pay the cost, up to $85 per exam, for routine
mammograms as follows:
| Student Age (Years) |
# Exams |
| 35 but less than 40 |
1 Every 4 Years |
| 40 but less than 50 |
1 every 2 Plan Years |
| (1 per Plan Year if
certified as high risk for breast cancer) |
| Over 50 |
1 per Plan Year |
WHAT BENEFITS ARE PAYABLE FOR OUTPATIENT
MENTAL/NERVOUS OR ALCOHOL/SUBSTANCE
ABUSE TREATMENT?
The Plan pays 80% of eligible expenses incurred, up to a
maximum benefit of 26 visits per Plan Year for: diagnosis,
treatment, couples counseling, services and supplies,
legally rendered by a licensed psychiatrist, psychologist
or social worker. Such outpatient service may be provided
in a physician’s office, hospital outpatient department,
community mental health facility or an alcoholism or
drug abuse treatment facility.
Biofeedback is covered only when referred by the Case
Western Reserve University Counseling Services.
HOW ARE PRESCRIPTIONS COVERED?
Prescription drug expenses are covered under the medical
plan the same as other expenses related to a covered
sickness or injury. Students enrolled in the Student
Medical Plan are automatically enrolled in the drug plan,
administered through Caremark.
The plan includes a co-payment that is required to be
paid when a prescription is purchased. You will pay your
predetermined co-payment and the plan will pay the
remainder of the cost. The Plan allows up to $5,000 per
Plan Year for prescription reimbursement.
| Category |
Retail |
Mail Order |
| |
(30-day supply) |
(90-day Supply) |
| Generic |
$15.00 |
$30.00 |
| Brand |
$30.00 |
$60.00 |
| Non-Formulary |
20% |
20% |
| |
w/$50 minimum |
w/$100 minimum |
In some cases, it may be necessary to pay the entire cost
of the prescription and submit a claim form along with a
pharmacy receipt to Caremark when a network pharmacy
is used.
Most Pharmacies in the U.S.A. participate in the
Caremark Program. To locate a network pharmacy please
visit www.BollingerDrugCard.com. Please note that no
prescriptions will be paid for at non-network
pharmacies. You should show your Caremark Rx
ID card at the point of purchase.
Your pharmacist will be able to determine which category
your prescription applies to in order to collect the correct
co-payment at the time of purchase. Caremark customer
service representatives are available to help in this
determination as well.
The mail order facility for this plan is through Caremark.
You may receive up to a 90 day supply by mail with a
properly written prescription from your physician.
MAIL ORDER
For long-term medications you need right away, ask your
doctor for two prescriptions – one for a small supply to
fill at a participating retail pharmacy and one for a long term
supply to fill through the mail.
Most orders are shipped by the U.S. Postal Service.
Controlled substances may require a signature upon
receipt. Packaging does not show any indication that
medications are enclosed.
Include payment if applicable to avoid any delays. Do not
send cash. Make check payable to Caremark. Credit
cards are accepted. Allow 2 weeks for delivery.
Mail Pharmacy Customer Service:
(800)391-6443 (Refills, Mail Pharmacy and Customer
Service) www.bollingerdrugcard.com This is a 24 Hour Service.
DENTAL COVERAGE
Coverage is provided per the benefits outlined in the Plan
for Injury to sound, natural teeth.
Participants are eligible for the following services
only
when obtained from the Case Western Reserve
University School of Dental Medicine.
Two oral exams and evaluations, including one
dental and medical history per Plan Year at 100%
coverage.
Two oral cleanings per Plan Year at 100% coverage.
Periodic x-rays per Plan Year at 100% coverage.
Emergency dental care for the relief of pain at 100%
coverage.
20% discount on all other dental services offered at
the Case Western Reserve University School of Dental
Medicine.
Services are provided at the Case Western Reserve
University School of Dental Medicine by both Pre-
Doctoral and Doctoral Students.
Appointments are necessary and may be made by calling
the Case Western Reserve University Dental Clinics at
(216)368-3200.
Please Note: The Case Western Reserve University School
of Dental Medicine closes periodically throughout the
year. Oral cleanings are not provided when the clinic is
closed. Emergency care is limited at this time and is
accessed by calling (216)368-3200.
ARE ANY OTHER COVERAGES AVAILABLE?
In addition to the Basic Medical, Major Medical and
Extended Major Medical Coverages already described, the Plan will also pay
Repatriation and Medical Evacuation expenses, subject to the exclusions and
limitations of the Plan.
REPATRIATION
In the event of the death of a covered student while outside
his/her home country, the Plan will pay expenses
incurred in connection with the preparation and transportation
of the body to the student’s place of residence
in his home country, up to a maximum amount of $7,500.
This coverage does not include transportation expenses
of any person accompanying the body, or visitation,
memorial or funeral expenses. Repatriation benefits
must be pre-approved by the Plan Administrator.
MEDICAL EVACUATION
The Plan will pay expenses incurred for air evacuation of
a covered student to his/her home country or to a hospital
operated pursuant to applicable law, where required
special treatment can be rendered, if the attending
Physician certifies that:
1) adequate treatment is not available locally, and;
2) the special treatment is medically necessary for
the proper care of the student’s covered Sickness
or Injury.
Covered expenses include those incurred for an accompanying
physician or nurse, if medically necessary.
Coverage is limited to a maximum of $10,000 per Plan
Year. Medical evacuation benefits must be pre-approved
by the Plan Administrator.
MANDATED BENEFITS
The plan will pay for the following mandated benefits and
any other applicable mandate in accordance with Ohio
insurance laws: Mammography and Cytological
Screening; Maternity Length of Stay; Off Label
Prescriptions; Alcoholism; Emergency Services; Child
Health Services; Mental and Emotional Disorders; and
Nurse Midwife.
WHEN DOES COVERAGE TERMINATE?
Coverage terminates at 12:01 a.m. local time at the
address of the Ohio College of Podiatric Medicine on the
earliest of the dates indicated below:
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The termination of the policy August 1, 2008;
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The date a student withdraws from school to enter
military service; in this case a prorated refund will
be available upon request;
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The first day of any term for which a student waives
coverage;
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The end of the period for which the required payments
have been received, if future payments
cease.
For Fall Coverage Only: If a student terminates this
Medical Plan and if, at the time of termination, the student
is receiving or is entitled to receive benefits for a
covered Sickness or Injury, the student’s coverage under
this Plan will continue for that Sickness or Injury only, for
up to 90 days following the date the student’s coverage
terminated or in accordance with the time period stated
under Extended Major Medical Coverage. The 90 day
extension does not include prescription coverage for
retail purchases and or mail order.
If OCPM terminates and does not replace this Medical
Plan, students then receiving or entitled to receive benefits
for a covered Sickness or Injury will continue to be
covered for that Sickness or Injury for up to 52 weeks following
the date of termination or in accordance with the
time period stated under Extended Major Medical
Coverage, whichever is less.
Benefits payable during this period will not be more than
the amounts provided under the Plan at the time the
Sickness or Injury began.
PLEASE NOTE: Any subsequent increase in the benefits
provided under this Plan will not affect the benefits
payable for a Sickness or Injury for which benefits have
been extended under this provision.
CAN COVERAGE BE EXTENDED FOR A
PERSONAL MEDICAL LEAVE?
Coverage may be continued without interruption for one
additional semester for a student who leaves OCPM due
to a personal medical condition provided the student
was registered and enrolled in the Medical Plan during
the semester in which the student left.
In order to continue medical coverage under the OCPM
Student Medical Plan, the Office of Student Affairs must be
notified of the leave prior to the semester in which the
leave is to take effect.
Students must provide the following to the Office of
Student Affairs:
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A letter from a Dean or Advisor approving the
requested medical leave;
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A letter from the student’s medical provider or
counselor/therapist confirming the medical
necessity for the requested medical leave; and
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Payment (in cash or check) of the Medical Plan
fee prior to the beginning of the semester in which
the leave is to take effect.
This extension does not apply to students who are leaving OCPM for reasons other than a personal medical condition.
PLEASE NOTE: When a student is on a leave of absence,
the student is not eligible to use the services offered by
the Case Western Reserve University Health Service or the
Case Western Reserve University Counseling Services.
When a student is on a personal medical leave of
absence, payment of the Medical Plan fee allows coverage
under the OCPM Medical Plan only, subject to the exclusions
and limitations of the Plan, as outlined in this
brochure.
IS AN IDENTIFICATION CARD PROVIDED?
Collegiate Risk Management will provide you with an I.D.
card. It is necessary for each student participating in the
Student Medical Plan to have an I.D. card. If you have not received one, or you need a replacement, please contact
Collegiate Risk Management at (800)922-3420.
HOW ARE MEDICAL EXPENSES PAID?
COVERED STUDENTS ARE RESPONSIBLE FOR INITIATING
ALL MEDICAL PLAN CLAIM FORMS FOR THE PAYMENT OF
MEDICAL BILLS. These forms are available at OCPM in
the Office of Student Affairs, at the Case Western Reserve
University Health Service, and from Bollinger, Inc., P.O.
Box 727, Short Hills, NJ, 07078-0727, (800)526-1379,
or online.
When at home or traveling away from Cleveland, claims
must be filed within 90 days of the date of treatment. In
all cases, expenses must be filed within 15 months of
treatment to be considered for payment under this Plan.
In general, the Medical Plan will reimburse the covered
student for all receipted bills and will pay other bills
directly to the provider. Any covered student is encouraged
to contact Bollinger, Inc. (800-526-1379) directly
whenever additional assistance or information would be
helpful.
CAN THE MEDICAL PLAN BE WAIVED?
Under certain conditions, the $433.00 per semester
Medical Plan fee may be waived.
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Students who have insurance comparable to the
Medical Plan may waive the coverage described in
this brochure. HOWEVER, IT IS EACH STUDENT’S
RESPONSIBILITY TO ENSURE THAT
THE ALTERNATE COVERAGE IS ADEQUATE.
Before submitting a waiver, please note that many
commercial insurance plans do not cover a student
after a certain age.
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A WAIVER REQUEST IS VALID FOR ONE
SEMESTER ONLY. Students who elect to waive
the Medical Plan must submit a waiver EACH
SEMESTER in support of their request. The waiver
must be received NO LATER THAN
September 5, 2007 for the Fall Semester and
no later than January 11, 2008 for the Spring
Semester.
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Students can waive the Medical Plan by submitting
a waiver form to the Office of Student Affairs.
Students who waive the Plan for a given semester are eligible
to apply for coverage during that semester if they
experience a termination of their current medical coverage
that is beyond their control. Contact OCPM’s Office of
Student Affairs at (216)231-3300, ext. 7325, or
Collegiate Risk Management at (800)922-3420, for further
details.
IS THE FEE FOR THE MEDICAL
PLAN REFUNDABLE?
After the deadline for submitting a waiver request (see the
preceding section), no portion of the fee is refundable,
with one limited exception. If a student withdraws from
school to enter military service, a prorated refund will be
available upon request.
HOW TO APPEAL A DENIAL OF BENEFITS
If you believe a claim was improperly settled, please complete
the following process:
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Within 60 days of receipt of the claim, you may
request, in writing, that Bollinger Inc., the plan
administrator, conduct a review of the processed
claim. The plan administrator will review the
processed claim and inform you whether or not
an error was made.
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If you are not satisfied with the above review, a
written request for a second review may be submitted
to Bollinger Inc., the plan administrator,
within 60 days of the first review. The request
should state, in clear and concise terms, the reason
for disagreement with the way the claim was
processed. When the written request is received,
the claim will be reviewed again and the results of
this review furnished in writing to you within 60
days in most cases, but no longer than 120 days.
All requests for review of denied benefits should include
a copy of the initial denial letter and any other pertinent
information. Send all information to:
Bollinger, Inc.
Att: Don Jenkins, Sr. VP of Claims
P.O. Box 727
Short Hills, NJ 07078-0727
WHAT IS EXCLUDED UNDER THIS PLAN?
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Routine physical examinations, preventive testing or
treatment, screening exams or testing in the absence of
Sickness or Injury, pre-marital examinations, preemployment
examinations, health examinations or
pre-school physical examinations and any associated
laboratory work, not including mammograms and
routine Papanicolaou Cytology Test;
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Treatment for mental or emotional
disorder or alcohol or substance abuse except as specifically provided;
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Cosmetic surgery, except for the correction of birth
defects, correction of deformities resulting from cancer
surgery, or surgery that is required as a result of an
Injury which necessitates medical treatment within 24
hours of the accident. Correction of deviated nasal
septum shall be considered as Cosmetic surgery for the
purpose of this Policy;
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Expenses resulting from a motor vehicle
accident for which benefits are payable from other valid insurance;
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Expenses incurred as the result of dental treatment,
except as specifically included and when needed for
treatment resulting from Injury to natural teeth;
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Eyeglasses, radial keratotomy, contact lenses, hearing
aids or prescriptions or examinations except as
required for repair caused by a covered Injury;
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Injury or Sickness for which benefits are
payable under any Worker's Compensation or Occupational Disease Law;
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Expenses or supplies related to sex changes, sexual
dysfunctions or inadequacies with the exception of
penile prosthesis required for physiological impotence;
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Injury resulting from the playing, practice, participating,
or conditioning in any intercollegiate sport, contest
or competition sponsored by the college or Injury
sustained while traveling to or from such sport, contest
or competition as a participant;
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Declared or undeclared war, riot, civil disorder, civil
commotion or acts of terrorism;
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Injury sustained or Sickness contracted
while in the service of the armed forces of any country. When an Insured
enters the armed forces, we will refund any unearned pro-rata premium
with respect to such person;
-
Treatment provided in a government hospital unless
there is a legal obligation to pay such charges in the
absence of other insurance;
-
Committing or attempting to commit an assault or
felony; or fighting, except in self defense;
-
Services or supplies which are
experimental or investigative in nature: including the treatment,
procedure, facility, equipment, drugs, drug usage, devices, or supplies
not recognized as accepted medical practice and any such items requiring
federal or other governmental agency approval not received at the time
services were rendered;
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Riding as a passenger or otherwise in any vehicle or
device for aerial navigation, except as fare-paying
passenger in an aircraft operated by a commercial
scheduled airline. This exclusion does not apply to
insured students while taking flight instructions for
college credit;
-
Services and supplies not Medically
Necessary for the diagnosis recommended by the attending physician;
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Treatment of obesity and any condition resulting therefrom (including hernia of any kind);
-
Transportation services except as specified;
-
Homemaking, companion or chronic (custodial)
care services. Charges of a home health aide who is
a member of your household. Charges of any care
provided by relatives (by blood, marriage or adoption);
-
Organ transplants.
BENEFIT PROVISIONS
This Policy and any riders attached provide benefits for
Covered Medical Expenses incurred by a Covered Person
that are:
-
Usual, customary, and Medically Necessary;
-
incurred after the Covered Person's effective date
of coverage;
-
incurred while this Policy is in force;
-
due to a covered Injury or Sickness;
-
in excess of the appropriate Deductible or copayment amount;
After the appropriate deductible or copayment amount
has been met, Covered Medical Expenses will be payable according to benefit limits specified on the Schedule of
Benefits, including any Coinsurance requirements.
Covered Persons will be covered at home, at school and
while traveling, 24 hours a day during each semester for
which a premium has been paid.
Submit all claims
or inquiries to:

P.O. Box
727
Short
Hills, NJ 07078-0727
1-866-267-0092 (Claims/Coverage)
1-800-526-1379 (Other Questions)
Broker/Servicing Agent
Collegiate Risk Management
(800) 922-3420
Preferred
Provider Network:
