FAQ's

Q. What is the policy #?
A. CKY505E

Q. What is the effective date?
A. August 14, 2008.

Q. What is the policy expiration date?
A. August 14, 2009.

Q. If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. Contact Dr. Barbara Sween, Director of Health Counseling and Testing

Q. How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A. All students taking 6 credit hours are eligible to take the Student Health Insurance Plan.

Q. Can I get the insurance  to cover my spouse and/or children?
A. Yes.

Q. What does this insurance cover?
A. Accident & Sickness subject to the plan terms

Q. Does this policy pay all medical bills in full?
A. No, in most cases there are coverage limitations.

Q. May I go to any doctor?
A. Yes , but discounts are available if a  First Health Provider is used.

Q. Where do I get a claim form?
A. You can  Click Here to print one out.

Q. How do I file a claim?
A. Attach your bills to a completed claim form and mailed to Bollinger Inc., P.O. Box 727, short Hills, New Jersey 07078 - 0727. Only one claim form is needed per accident or illness. Subsequent itemized bills may be sent and without completing another claim form. Just indicate that you are the Northern Kentucky University student and the date of your accident or illness.

Q. Does this policy cover me for annual physicals?
A. No.

Q. Is there a deductible on this policy?
A.No.

Q. With this insurance, must I go to the University's Health Center first?
A. Yes.

Q. What if I am out-of-state and I get sick or injured?
A.Coverage is valid anywhere in the world.

Q. How do I get an ID card?
A.It is attached in the enrollment card. Or, you may obtain one by clicking here.

Q. What is the policy's maximum benefit?
A. $20,000

Q. If I have a Specific Question about Coverage Who Can I Call?
A. You can call Bollinger at 1-866-267-0092 and ask to be connected to College Claims Department or you may e-mail Jane Farrell.

6218725