Q. What is the policy #?
A. The 2008-2009 policy # is CTN103E.

Q. What is the effective date?
A. August 12, 2008.

Q. What is the policy expiration date?
A. August 12, 2009.

Q. If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. Contact Peter Held, V.P. of Student Life at 423-775-7230.

Q. How do I know if I am eligible to take the Student Injury & Sickness Insurance?
A. All students are eligible.

Q. Can I get the insurance to cover my spouse and/or children?
A. Yes.

Q. What does this insurance cover?
A. Injury and Sickness, subject to the Plan's limitations..

Q. Does this policy pay all medical bills in full?
A. No.

Q. Can I go to any doctor?
A. Yes. Discounts on fees for medical services are available through our Preferred Provider Network, First Health. Visit the web site for a directory of providers.

Q. Where do I get a claim form?
A. You can print one from this web site.

Q. How do I file a claim?
A. Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per Injury or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Bryan College Student and the date of your Injury or illness.

Q. Does this policy cover me for my annual physicals?
A. No.

Q. Is there a deductible on this policy?
A. No.

Q. With this insurance must I go to the College Health Center first?
A. No.

Q. What if I am out of state when I get sick or injured?
A. Seek medical help immediately.

Q. How do I get an I.D. card?
A. You can print one from this web site.

Q. What is the policy's maximum benefit?
A. The maximum benefit is $25,000.

Q. If I have a specific question about coverage who can I call?
A. You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claims Dept, or you can e-mail Jane Farrell.