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FAQ's (Frequently Asked Questions)

Q. What is the policy #?
A. The 2006-2007 policy # is A577C

Q. What is the effective date?
A. August 18, 2006 or the date which Bollinger Inc. receives your premium check, whichever is later.

Q. What is the policy expiration date?
A. August 18, 2007. Even if you leave school or graduate, your coverage will remain in force until that date.

Q. If a domestic student missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. Please contact the college at the Student Life Office.

Q. How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A. If you are an enrolled student at Juniata College you are eligible.

Q. Can I get the insurance to cover my spouse and/or children?
A. Yes. Contact the College Accounting Office for more details.

Q. What does this insurance cover?
A. This insurance covers medical expenses which arise from an accidental Injury or a Sickness which occurs while you are covered under this program.

Q. Does this policy pay all medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so you will need to refer to the brochure (See sample brochure under "Brochure").

Q. Can I go to any doctor?
A. Yes you can.

Q. Where do I get a claim form?
A. You can pick up a claim form at the Health Center or you can print one out from this web site.

Q. How do I file a claim?
A. Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per accident or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Juniata College Student and the date of your accident or illness.

Q. Does this policy cover me for my annual physicals?
A.
No, except for Women's Preventive Health Services Benefit. 

Q. Is there a deductible on this policy?
A. No, there is no deductive for domestic students and this insurance is primary so you need not go to any other applicable insurance before collecting under this this plan.

A. Yes, there is a $50.00 deductible per individual for International students. (Waived if student goes to the Health Center first)
 

Q. With this insurance must I go to the College Health Center first?
A. You are encouraged to go to the College Health Center first whenever that is possible. However, it is not mandatory in order to be covered by this insurance plan.

Q. What if I am out of state when I get sick or injured?
A. This insurance plan will cover you for any illness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it had happened here in Pennsylvania.

Q. How do I get an I.D. card?
A. It is attached to your Student Accident & Sickness Brochure, or from this web site.

Q. What is the policy's maximum benefit?
A. The maximum benefit for domestic students is $25,000 and $50,000 for International students.

Q. What do you pay for doctors visits?
A. For Sickness, the policy covers you beginning with the second visit when hospital confinement is not required or with the first visit when hospital confined. Allowance will be $30.00 per visit up to a $300.00 maximum benefit per Sickness. For an accident the policy covers you upon the first visit on a usual & customary basis up to the:

     $  5,000.00 benefit maximum for Domestic Students.
     $50,000.00 benefit maximum for International Students.

Q. If I have a specific question about coverage who can I call?

A. You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claims Dept, or you can e-mail Jane Farrell.

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